Shipping Policy

Shipping Policy

• With every offer on Redeem you will have clear visibility as to whether or not a ‘Shipping Fee’ is applicable. This will vary from offer to offer. On most occasions a Minimum Order Quantity (MOQ) will apply. Generally, when you commit to the advertised MOQ Free Shipping will be offered.

  Please make sure you read all of the details accompanying each offer before committing to a purchase. Each offer will also display an ‘Expected Shipping Date’. This will help you to determine when to expect the physical delivery.

  Redeem Suppliers only deliver to the verified business address of each Redeem Customer during normal business hours (8:30am to 5:30pm). This is to minimise any fraudulent activity and to avoid any re-delivery charges. Redeem does not deliver to any residential addresses.

  If the business address is unattended at time of delivery a redelivery charge may apply.

  Redeem does not offer a ‘Pick Up’ or ‘Collection’ option. All orders are directly dispatched from the Supplier’s warehouse through to the verified business address only.